Shipping & returns
Your wallpaper will be delivered to you anywhere in the world, at no extra cost.
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Free shipping
We'll ship your Wallpaper worldwide for free within 2-3 days of placing your order
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Secure & Eco-friendly
Your order is sealed in a secure, eco-friendly, impact-resistant cardboard tube
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Friendly customer-service
Our friendly customer care will assist you at any stage through your process
SHIPPING FAQ
Is shipping free?
Yes, we ship your Wallpaper worldwide free of charge.
How long is the delivery time?
Orders are shipped within 2-3 days after successful placement and are dispatched by a carrier with tracking information to your door. Depending on your location, transit times fall usually within 5-7 days. If your order is liable for customs, additional delivery time should be taken into account till processing and clearance has been resolved.
Where do you ship from?
Your order will be produced and shipped from Croatia (Europa).
How is my Wallpaper packaged?
Secure packaging of your order is a priority. Your Wallpaper will be sealed and packed in a cardboard box, resistant to moisture and impact.
Can I track my order?
Yes. All orders are dispatched by a carrier with tracking information. Once the order has been taken over by our carrier, you will receive the tracking information via email.
What should I do if my wallpaper is damaged?
If your wallpaper arrives damaged, please provide photos of the damaged packaging and wallpaper. Include a detailed description of what happened. This will help us understand the issue and provide a suitable resolution.
What if there are imperfections in the wallpaper?
If the wallpaper has imperfections caused by a faulty print process, please send photos and describe which stripe is affected. We will review the issue and ensure a replacement is provided.
What happens if the wallpaper has incorrect dimensions?
If the wallpaper does not match the specified dimensions, we will send you additional stripes or a new wallpaper, depending on the specific case. Please contact us with the details, and we will resolve the issue promptly.